PARS Eligibility

To be eligible for the rebate you must:

  • be aged 75 years or older (65 years or older if you are Aboriginal)
  • have a Centrelink or Department of Veterans’ Affairs (DVA) Pensioner Concession Card
  • be a permanent resident of South Australia
  • meet the additional clinical, functional and social criteria requirements
  • have sought an assessment from My Aged Care for aged care services and been assessed as one of the following:
    • approved for a Commonwealth Home Support Programme (CHSP)
    • approved for a level 1 Home Care Package (HCP)
    • approved for a level 2-4 HCP and not assigned an interim HCP
    • assessed as not eligible for an HCP.

    Visit My Aged Care or call 1800 200 422 to seek an assessment for aged care services.

Additional criteria

A registered health professional must certify that you meet all the clinical and functional criteria.

Clinical criteria

You must:

  • be a high fall risk
  • suffer from an ongoing major medical condition that requires an emergency response.

Functional criteria

You must:

  • have sufficient physical and cognitive function to wear and operate the personal alert system
  • be willing to wear the alert system while at your residence and activate it if necessary.

Social criteria

At least one of the following must apply:

  • you live alone
  • you are alone for most of the day or night
  • you live exclusively with someone who is unable to communicate using a phone in an emergency.

People not eligible for the rebate

  • people who have not sought an assessment for aged care services from My Aged Care
  • people approved for a level 2-4 HCP who have been assigned an HCP
  • people who have rejected an HCP or CHSP
  • people currently participating in a Transitional Care Programme (TCP)
  • veterans or veterans’ widows or widowers who are eligible under the DVA Rehabilitation Appliances Program
  • DVA Gold Card holders
  • people who live independently in a retirement village where a personal alert system or similar service is included in the residence contract
  • people who live in supported accommodation, such as a supported residential facility or residential aged care facility.


How to apply

1. Application form

Download the Application for Approval  (129.0 KB PDF) or phone Personal Alert Systems Rebate Scheme line on 1300 700 169 and ask for a form to be sent to you.

2. Complete with registered health professional

Complete and sign the application form with a registered health professional.

3. Submit the application

Fax: 8226 7047




Personal Alert Systems Rebate Scheme line – 1300 700 169

Concessions SA Hotline – 1800 307 758

Interpreting and translating

To arrange an on-site or telephone interpreter, or to have a document translated, please call the Interpreting and Translating Centre (ITC) on 1800 280 203.

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