# 4G Upgrade + Mobile App
- Link: https://www.msealarms.com.au/customer-service/customer-forms/4g-wireless-upgrade-connection/
- Published: 2020-04-24T23:05:31+09:30
- Author: mseadmin
## 4G New Connection
* Indicates Required Fields
URL
This field is for validation purposes and should be left unchanged.
### **CONNECTION PLAN**
4G WIRELESS CONNECTION PLAN*
I select the following Minimum commitment period.
**A. NO CHARGE** Connection with 36 Month commitment OR Existing MSE 4G Connection
**B. $199 + GST** Connection Fee with 24 Month commitment
**C. $299 + GST** Connection Fee with 12 Month commitment
**D. $399 + GST** Connection Fee with No Lock In Period
4G MONITORING SERVICE LEVEL*
1. NON MONITORED Self Notification Only $6.80 + GST Wk
2.** PREMIUM Class 2 (1 x SIM) + Mobile Notify App = $9.90 + GST Wk**
3.** PREMIUM Class 2+ (2 x SIM) + Mobile Notify App = $13.90 + GST Wk**
4.** HIGH SECURITY Class 3 (2 x SIM) + Mobile Notify App = $17.90 + GST Wk**
Recurring Invoicing Period?
3 Monthly
6 Monthly
12 Monthly
4G MOBILE APP*
4G MOBILE APP - Administrators Name*
NOTE: Administrator has the authority to add, edit or remove all other App users.
4G MOBILE APP - Administrators Mobile No:*
4G MOBILE APP - Administrators Email:*
Enter Email Confirm Email
I CONSENT*
I accept the special connection plan conditions:
I agree to the minimum connection period as selected.
In the event the minimum
connection period is not completed I accept there will be an early termination fee.
I accept that on the termination of the connection the communicator must be removed
and returned to MSE Security Pty Ltd within 7 days at the client's expense or additional
charges will apply. The Wireless communicator and SIM card/s remain the property
of MSE Security Pty Ltd.
### ** CUSTOMER DETAILS**
Client/Site Name:*
Trading as: (if applicable)
Site Phone*
Site Contact Email*
Enter Email Confirm Email
Client/Site Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal
Code Country
PROVIDE IMAGES AND PLANS HERE:
Please provide a photo of your alarm keypad and floor plans etc so we can assist
you promptly and professionally.
Drop files here or
Max. file size: 128 MB.
Additional Works Required?*
If you require additional works conducted in association with this 4G Connection
Please confirm the additional services required?
Description of Additional Works?
Please provide a detailed description of the additional works you require.
NOTE:
Additional works will be charged at Do & Charge schedule of rates.
### **ACCOUNTS/BILLING INSTRUCTIONS**
Accounts/Billing Details*
Accounts Contact First Name*
Accounts Contact Last Name*
Accounts Contact Email*
Enter Email Confirm Email
Accounts Contact Phone*
Accounts Contact Phone*
Accounts Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal
Code Country
Consent to MSE Terms of Trade*
I have read and agree to MSE Terms of Trade
I have read and accept the following:
MSE Security P/L T/A MSE Alarms Terms of
Trade 1st Oct 2013 COPY HERE [https://www.msealarms.com.au/customer-service/terms-of-trade/](https://www.msealarms.com.au/customer-service/terms-of-trade/)
### **ALARM MONITORING NOMINATED CONTACTS**
The following section is the Nominated Contacts for clients with Remotely Monitored
Security Systems only.
*Premises Voice ID Code*
Premises Voice ID Code is utilised when individual Voice ID Codes are not required
for each individual user as defined below. NOTE: Use a secret word (min 4 letters)
in combination with a secret number (min 3+ numerals)
1. *Nominated Contact*
Contact Name:
Primary Ph:
Secondary Ph:
PIN Code:
Voice ID Code:
2. Nominated Contact
Contact Name:
Primary Ph:
Secondary Ph:
PIN Code:
Voice ID Code:
3. Nominated Contact
Contact Name:
Primary Ph:
Secondary Ph:
PIN Code:
Voice ID Code:
4. Nominated Contact
Contact Name:
Primary Ph:
Secondary Ph:
PIN Code:
Voice ID Code:
IMPORTANT NOTE:*
I have read and acknowledge the following IMPORTANT NOTICE.
1. A Premises Voice Identification Code is required for all persons that will be
contacts for the security of the site, to identify themselves when communicating
with our VIP Monitoring Centre. You can share the premises voice ID or individuals
can have individual ID’s (Recommend a combination of 2 or 3 Numbers with 2 or 3
letters (EG: AGD-001). Please avoid using birthdays and premises numbers for voice
codes as they are too easy to guess.
2. P.I.N Codes are Personal Identification
Number Codes that are typically a 4 Digit numeric code for accessing your security
system. WARNING: DO NOT USE birth years, birth dates or other easily identifiable
numbers as they are easy to guess and will seriously compromise your security.
3. Nominated Contacts in the event of an Alarm condition. We recommend that if you
are responsible for taking control of the site’s security, you should be listed
as the 1st contact for the site and provide your after hours details. If applicable,
you will also need to provide us with the contact names and numbers of other nominated
after hours contacts, including the details of their after hours phone numbers.
We suggest at least 2 in order of priority including yourself. 4. PRIVATE PATROL
RESPONSES In the event of an Alarm and the Nominated Contacts you have provided
are not contactable a Private Security Patrol may be dispatched to ensure the security
of your premises at a Cost of $75 + GST Per Patrol Attendance 5. IMPORTANT NUMBERS
TO NOTE Please save the following phone numbers in all Emergency After-hours contacts
phones. MSE Alarms (08) 8235 1001 – Office number to call for any billing queries,
service during office hours or transfer to the Emergency Technician, available after-
hours (follow the prompts). Monitoring Centre - Contacts 1300 300 823 – If you
need to contact the monitoring centre regarding testing your system or following
an alarm (accidental activation etc). You will need to have your Voice code ready
for the MSE VIP staff to identify you. MSE Monitoring Centre - Caller ID (07) 3722
8990 & (02) 8879 4090 – We recommend that you save these numbers into your mobile
phone, so you easily identify that the monitoring centre is calling you. Do not
call back on this number as you will only receive a recorded message.
Customer Account Type*
NOTE: Invoiced Customers consent to additional charges for late payment in accordance
with MSE T.O.T.
Credit Card Authorisation
I agree to this Credit Card Authorisation
I the cardholder declare all information provided on this form to be true and complete.
I acknowledge and agree that I authorise MSE Security Pty Ltd T/A MSE Alarms, to
debit the credit card account nominated for all future invoices as they become payable
until advised otherwise in writing.
Credit Card
Cardholder Name
Card Details
**PLEASE NOTE: On submission of this form a $1.00 charge will be applied to your
credit card and subsequently applied to your account.**
Initial Deposit As A Credit